Fees

• Client accounts are free.
• Posting a job, receiving bids, comparing them and hiring is free. Clients never pay a subscription or any fee.

$9.99 per month for every Licensed Pro in every category (including builders/GCs). Billed monthly, no contracts, cancel anytime.

Founding Licensed Pros: first 3 months free (90-day free trial).

• A card is required at signup. You are not charged during the free trial; cancel before it ends and you pay nothing.
• Cancel anytime in Account → Plan & billing or in the Stripe billing portal; cancellation takes effect at the end of the current billing period.
• Bidding is on only while your subscription is active or in its free trial. If a payment fails or the subscription ends, bidding turns off until billing is fixed.
• The subscription is for account access only. It does not promise any leads, jobs or income.

• No connection fee, no per-lead fee, no per-bid fee and no percentage of the job value — in every category and every state.
• The $9.99/month subscription is the only thing a Licensed Pro pays.

Licensed Pros pay one thing: the $9.99/month subscription. There are no connection, lead or transaction fees, and Clients never pay. Here is how cancellations and refunds work:

• Cancel anytime. Cancel in Plan & billing or in the Stripe billing portal. You keep bidding until the end of the period you already paid for; then bidding turns off and you are not charged again.
• Payment failed. If a monthly payment fails, bidding turns off right away. Update your card in the billing portal and bidding turns back on as soon as the payment goes through.
• Founding Licensed Pros. Your first 3 months (90 days) are free. A card is required at signup. Cancel before the free period ends and you pay nothing.
• Problem jobs. If a job is spam or fake, or the Client’s contact info does not work, tap “Report client”. Our team reviews it, usually within 2 business days, and removes the job.

Billing mistakes, such as a duplicate charge or a charge after you canceled, are refunded in full to your card through Stripe and usually appear within 5–10 business days.

No partial refunds for unused days of a billing month. The subscription gives account access and bidding; it does not promise any leads, jobs or income.

Read the full Refund Policy

No Licensed Pro can pay for a higher position, and subscription-only categories are never offered paid placement. The Best Value suggestion is neutral: it never considers fees, fee status or subscription status. See How Ranking Works.

Clients and Licensed Pros agree on price, payment schedule and any deposit between themselves and pay each other directly, off-platform. ToucanBid does not offer escrow, does not hold deposits and is not responsible for the work, its scope, quality or outcome.

Subscription payments are processed by Stripe Checkout and the Stripe billing portal. ToucanBid stores only your Stripe customer and subscription IDs and status — never card numbers.