Refund Policy

Licensed Pros pay one thing: the $9.99/month subscription. There are no connection, lead or transaction fees, and Clients never pay. Here is how cancellations and refunds work:

• Cancel anytime. Cancel in Plan & billing or in the Stripe billing portal. You keep bidding until the end of the period you already paid for; then bidding turns off and you are not charged again.
• Payment failed. If a monthly payment fails, bidding turns off right away. Update your card in the billing portal and bidding turns back on as soon as the payment goes through.
• Founding Licensed Pros. Your first 3 months (90 days) are free. A card is required at signup. Cancel before the free period ends and you pay nothing.
• Problem jobs. If a job is spam or fake, or the Client’s contact info does not work, tap “Report client”. Our team reviews it, usually within 2 business days, and removes the job.

Billing mistakes, such as a duplicate charge or a charge after you canceled, are refunded in full to your card through Stripe and usually appear within 5–10 business days.

No partial refunds for unused days of a billing month. The subscription gives account access and bidding; it does not promise any leads, jobs or income.

Go to Account → Plan & billing and tap “Cancel subscription” or “Manage billing”. The Stripe billing portal lets you update your card, see invoices and cancel.

If you think you were charged by mistake, contact us with the date and amount. See Fees and the Terms of Service.